Frequently Asked Questions

Please read our FAQ before sending us a message.

We accept all major credit cards including Visa, Mastercard, and AMEX. As well as Afterpay, Sezzle, and Klarna. PayPal is also accepted at checkout. Payment is taken once your order is submitted.
Please note we do not store credit card details nor do we share customer details with any 3rd parties.

For U.S. Domestic Shipping, Chic Afri Fashion offers standard and expedited delivery services. Available options are displayed at checkout once you enter your delivery address.

Standard shipping is $10 , delivery typically takes 3-6 business days, and are shipped after processing (3-5 business days excluding weekend and holidays).

Expedited shipping is $35, delivery typically takes 1-3 business days, and are shipped after processing (1-3 business days excluding weekends and holidays).

We offer complimentary standard shipping on orders over $250 (before taxes). 

For international shipping, orders are shipped via DHL and typically deliver within 2-5 business days. The rate starts at $38 and free international shipping are on orders over $330.

We strive for customer satisfaction and as a result would accept returns if contacted within 48 hours of delivery and items are sent back within 7 days in original condition, unaltered and unwashed.
Securely pack your items in the original product packaging.
You will be responsible for paying for the shipping costs  when returning your item(s).

Yes! We now ship worldwide using DHL express.
Shipping rates are calculated at checkout and will vary based on your delivery location.
Shipments crossing international borders are subject to assessment of duties and taxes imposed by the importing country’s government. Chic Afri Fashion has no control over those charges as they are not fixed. They are your responsibility.

Yes if you contact us at help@chicafrifashion.com within 24 hours and we will be able to cancel your order. Please, make sure to include your order number and the reason for cancellation.

In the event you need your item(s) by a certain date, please contact us before ordering to ensure timely delivery of your order.

Please, allow 1-3 business days processing time for express shipping orders and up to 3-5 business days processing time for flat rate shipping orders to be shipped.

During holidays and sales event, please allow up to 10 business days processing for your order to ship.

Note that these are estimated times and it might take lesser times to ship your order. We strive for your satisfaction and always care to meticulously process and dispatch your ChicAfriFashion pieces to you.

Send us an email

For Order Inquiries

help@chicafrifashion.com

For General Inquiries

info@chicafrifashion.com

For Stylist pulls or Collaboration

collab@chicafrifashion.com